VIRTUAL CONTACT CENTER SOLUTION

 

STAY AHEAD OF YOUR COMPETITION

Why limit your business to physical workplace? 

Build a comprehensive and secure CX solution through our Virtual Contact Center Management 

IS YOUR BUSINESS READY FOR THE POST-COVID SCENARIO ?
Work From Home Call Center Solution

The new crisis has compelled us to look beyond the conventional work-from-office set-up.If the digital world has no boundaries , why should our workplaces have limitations? Our remote working solution has leveraged more than 8000+ agents to continue servicing their customers, from their home , using our advanced remote working solution CLICK2CALL

Business Continuity

We give our clients the benefit of a flexible digital workplace for their resources, hence enabling sustained business delivery. Our Contactless hiring & training programs leads to uninterrupted business delivery and enhanced CX

 

Monitor & Review 

You can trust our solution with your data since it uses encrypted data communication and stores data on our highly secured servers. We use secure access control for agents login, which builds trusted relationship between Client-CSA

Increase Your ROI

The cost of service comes down with execution of Virtual Contact Center & use of technology solutions like WFH, BOT & AI. The flexibility of workforce & infrastructure lets business focus on maximising and enhancing customer delight 

Accelerate Your Business With Our Virtual Contact Center Solution

 

LEVERAGE THE BENEFITS OF REMOTE WORKFORCE TECHNOLOGY
CONTACTLESS HIRING MODEL
HIGH SECURITY STANDARDS
FLEXIBLE WORKFORCE
REAL TIME PERFORMANCE DASHBOARD

Armsoftech Click2Call- Remote Working Solution

The Most Comprehensive Virtual Contact Center Solution : Agile | Adaptable | Affordable  

Increase ROI

With reduced physical space and operational cost, Clients can maximise on flexible work place & virtual hiring 

One Time Set-up

The simplicity of our solutions are a quick TAT & one-time set-up

Live Support

Our agile support teams & 24*7 support ensures that your customers gets seamless CX

Monitoring Flexibility

Real-time dashboards let’s you decide on planning & staffing; the flexibility assists you to manage volume spikes and dips

Robust Security Solution

With data available on our high-end secured servers and features like – secured access control & number masking , data security is never a challenge

LET’S GET STARTED 

Our Team will connect with you and propose you the most prospective solution for your business. 

Remote Working Solution

CLICK2CALL

Remote Working Solution
Contact Center Set-Up & Management

VIRTUAL CONTACT CENTER

Contact Center Set-Up & Management