AIR BOT Solutions Ensures Elevated CX Across All Channels

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Armsoftech are pioneers in Artificial Intelligence and Robotics. Our AIR technology has create solutions like Voicebot, Chatbot, Emailbot and Whatsapp Bot

Customer Experience is the new battleground for organisations to position their brand

The significance on the push for digitalization has increased further force in the wake of unpredictable situations, which makes organizations look past conventional client service  models. Customer Experience being the biggest differentiator compels, businesses to create & propose self-administered digital solutions which can help them position their brand positively in the market. It’s the dawn of BOT enabled technology; Voicebots and Chatbots are the game changers in today’s ever-challenging world!

Benefits Of BOT Integration

Enhanced CX, when your BOT ensures customer is treated in the most desirable way

Uninterrupted service with BOTs serving 24*7, even in the most unpredictable situation

Consistent delivery and removes the perennial contact center issues like attrition, shrinkage, etc.

Cost effective technology that lets you reduce the manpower cost with an effective mix of Man-Machine

EXPLORE AIR BOT SOLUTIONS

AIR Voice BOT
AIR Chat BOT
AIR Whatsapp BOT
AIR Email BOT

AIR Voice BOT

Meet Vidya

VIDYA is an AI powered Voice BOT and is capable of handling simple interactions & learn to cater to complex interactions, evolving over a period of time. 

AIR voice bot can respond with the most appropriate and detailed solutions , which otherwise would need a human intervention.

With Vidya, businesses can leverage intelligent dialogue between customer and themselves , with minimalistic human interaction. 

For example our Collections BOT digitises the manual collections process which automates outbound collections campaigns , customer service calls , informs and requests for payments .

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AIR Voicebot Vidya helps business to reduce operational cost and increase customer experience

Why Vidya ?

  • India's first conversational BOT for BPO
  • Built-to-need and can be customised as per business and customers
  • Multilingual BOT-currently caters in Engligh, Hindi & Tamil
  • Regional language scope development
  • Converses in natural human language
  • Is a fully functional BOT for more than 2 years
  • Proven track record with leading companies
  • Actionable and comprehensive real-time, insights, for you to take better and informed decisions

VIDYA'S MONTHLY REPORT CARD

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Calls Connected By Vidya
%
of accounts collected by Vidya naturally
M
accounts managed by Vidya

40% Reduction In Operational Cost

Vidya is the first interactive voice BOT and is functional for more than 2 years. We have proven record of reducing the Operational Cost by 40% , with an effective mix of BOT technology and Human Intelligence. We take pride in projecting ourselves as the leaders in BPO BOT solutions. With our customer centric approach our BOTs , continuously evolve with learning from customer responses , thus enabling  an enhanced customer experience.
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AIR Chat BOT

Why AIR Chat BOT

Chatbots can cut operational costs by up to 30%; businesses plan to spend more on chatbots than on mobile apps. Why? AI powered Chatbots can efficiently answer most questions and reduce cost with the speediest response time. Be it lead generation or customer query, AIR Chatbots can be programmed/customised for guided conversations.

AIR Chatbot eliminates complexity and helps you to build the best possible messaging experience for your customers. 

  • We provide robust administrative features and enterprise-grade security to comply with regulatory mandates. 
  • Lets you quickly and simply build incredible chatbots
  • Helps you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms.
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Armsoftech AIR Chatbot leverages business to stay connected with their customers, reply to their queries instantly and increase the CSAT

Build Your Own -Easy to use, intuitive, user friendly AIR Chat BOT


| Automate your business processes and improve customer support with AIR chatbots
| Customized script flow
Customized work flow for each category
| Clearly identified support and maintenance structure
| Clearly identified roadmap for future updates and development
| Comes with the ability to be extended, modified and integrated in the future without reliance on a single company or team
| Comes with detailed technical and functional specifications

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AIR Whatsapp ChatBOT

Whatsapp BOT

Market and position your brand where your customers are. Whatsapp is the new marketplace to engage with your customers, through text, video, images, gifs, voice or a combination of them.

  • Acquire highly engaged subscribers / leads
  • Deliver quality content without friction
  • Re-engage potential customers
  • Generate more sales
  • Market to your subscribers on a new  channel, that they LOVE to use
  • Track and segment subscriber lists 
  • Tailored content
  • One Whatsapp BOT can do the work of 3 resources
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AIR Whatsapp BOT is the best solution for connecting with customers on Whatsapp; increase leads, connect and answer queries instantly with Armsoftech Whatsapp BOT

Be There Where Your Customers Are

WHY

Whatsapp

0 B
Active Users
1
Countries (users)
0.01 B
Messages everyday

How AIR Whatsapp ChatBot Makes An Impact For BFSI Sector

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AIR Email BOT

Why AIR EMail BOT?

Emails are an important part of our communication. Timely response and apt conversation, strengthen business partnerships and projects your CX value proposition.

Email BOTs from AIR can automate customer Email responses and reduce the time and effort of your customer support agent. AIR Email BOT can interpret customer query, analyse its intent and promptly share the best suitable response.

AIR Email Bot delivers powerful customer relationship management (CRM) capabilities like:

  • bug tracking
  • ticket generation for customer support and service
  • single cloud CRM solution
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AIR Email BOT gives an opportunity to increase CSAT and CX with the BOT understanding customer queries and replying back with an apt response

How Our Email BOT Is Structuring Fast Responses & Reducing Operational Cost

Unlike typical CRM solutions, AIR Email Bot includes powerful Mail management, Service Request Management and Customer management.

AIR Email Bot can also integrate with your existing platform/solution.

AIR Email Bot provides a single view of all contacts, business information & service/complaint requests to all users with extensive reporting and management capabilities.
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